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Privacy Policy

  • Privacy Policy

    This privacy statement describes how ARRS SILKS collects and uses the personal information you provide on our Web site: www.arrssilks.in. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

    We are committed to protecting your privacy. We do not sell, share or rent your personal information to third parties.

    We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

    Personally Identifiable Information We Collect

    When you register for an account on the site, make a purchase, sign up to receive promotional emails from us, or contact us for support or with questions the types of information we will collect about you includes:

    Your Name Address Phone Number Email Address

  • How We Use Your Personally Identifiable Information

    The site is an online shopping portal and uses the submitted information for sale-related transactions only. Information about customer s email id is used during the course of order processing to make enquiries and get additional inputs/clarifications. The address and telephone number is used for the purpose of mailing the ordered consignment. Other than these areas, the information has no commercial usage.

  • Newsletters

    If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may unsubscribe from these communications at any time by following the instruction contained within each of the communications you receive.

  • Service related Announcemetns

    We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

  • Facebook connect

    You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

  • Refer a friend

    If you choose to use our referral service to tell a friend about our site or to share your wish list, we will ask you for your friend s name and/or email address. We will automatically send your friend a one-time email inviting him or her to visit the site or view your wish list. ARRS SILKS stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

    Your friend may contact us at online@arrssilks.in to request that we remove this information from our database.

  • Service providers

    We use other third parties such as a shipping company to fulfill orders, and a payment gateway company to bill you for goods and services, and an email service provider to send out emails on our behalf. We use Live Chat to assist you if you have questions while using our site or regarding your order. When you sign up for our services, we will share your personal information as necessary for the third party to provide that service.

  • Legal disclaimer

    We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

  • Access to personally identifiable information

    If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at online@arrssilks.in. We will respond to your request to access within 12 to 24 hours.

    We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

  • Security

    The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

  • Cookies

    A cookie is a small text file that is stored on a user s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

    We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser s help file.

    We set a persistent cookie to store your passwords, so you don t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

    If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited

    The use of cookies by our [partners, affiliates, tracking utility company, service providers] is not covered by our privacy statement. We do have access or control over these cookies. Our [partners, affiliates, tracking utility company, service providers] use session ID cookies [to make it easier for you to navigate our site, in order for you to use the shopping cart, etc.]

  • Log Files

    As is true of most Web sites, we use third-party tracking services to gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.

    We use this information, which does not identify individual users, to analyze trends, to administer the site, to track user’s movements around the site and to gather demographic information about our user base as a whole.

  • Links to other sites

    This Web site contains links to other sites that are not owned or controlled by ARRS SILKS. Please be aware that we, ARRS SILKS, are not responsible for the privacy practices of such other sites.

    We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

    This privacy statement applies only to information collected by this Web site.

  • Customer Testimonials and Reviews

    We post customer testimonials and reviews on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. When a customer chooses to post a review of a product, we ask for a nickname and location. If you would like to request to have your testimonial or review removed from our site you may do so my contacting us at online@arrssilks.in.

  • Product Alerts

    We provide our users with the ability to sign up to receive product alerts such as when the price of an items drops. We ask for a users email address for the purposes of providing this information. If you wish to no longer receive these product alerts you may email us at online@arrssilks.in.

  • PUBLIC FORUMS

    Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at online@arrssilks.in. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

  • Changers in this privacy statement

    We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

  • Contact us

    If you have any questions/comments about privacy, you should contact us at online@arrssilks.in or via postal mail at the address given below:

    ARRS SILKS
    7, 8, 9 Car Street,
    Near Rajaganapathy Temple,
    Salem - 636 001
    Tamilnadu
    India

India
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