It is very easy to purchase a product in our online. Kindly visit the How to Shop Option to know the purchasing steps.
We deliver your products free of charge across India. And chargeable overseas.
Yes, We are equipped to deliver overseas.
We will send the products through FedEx for all destinations in India and overseas.
The home delivery will take a maximum of 3 working days for Tamil Nadu & Pondicherry, 4 working days for Kerala, Andhra Pradesh, Karnataka, 5 working days for other states. These Delivery periods are not suitable for Reproducible Products.
We will process the orders immediately after the confirmation of your payment for your order. If any issue in the payment, our payment gateway team will intimate to us. We will process that type of orders after clearing the issue.
Yes! You can place the orders for Gift vouchers; we have the gift vouchers in various denominations.
You can redeem the Gift vouchers in all of our showrooms.
No! We are sorry. You can redeem the Gift Vouchers in all our showrooms only.
No! Duties, Taxes and Octroi charges are not included in the shipping charge.
No! We are sorry. Only you can use the vouchers to purchase the Textile Items.
We will give 60 days from the date of delivery.
Yes! You can call us or email us the delivery date for “Ready to ship” Items along with your order number immediately after placing the order.
We will plan to deliver the products one day before from the delivery date, to avoid the disappointment of our customers due to the late delivery.
If you want to change the shipping address, you can intimate the new address via email to firstname.lastname@example.org if the particular order was already shipped before receiving your email, it is not possible to change the delivery address.
No! It is not possible to give multiple delivery addresses in single order. You can make different orders if you have multiple shipping addresses.
We accept all major Credit cards.
We accept all major Debit cards.
Yes, Net banking options are available through CC Avenue.
No! There is no cash on delivery method to place an order.
No! You cannot use your friend's credit card to make payment for your order. Our payment gateway will check the inputs by the customer whether it is valid or not. In any mismatching data is there then it will reject the order.
Billing address means credit/debit cardholder's address (which is given by card issuing bank for the customer)
Yes! We have the facility to cancel the order/refund the payment.
If you have placed the order by using Credit / Debit card / Net banking option, the canceled amount will credit back to your card account.
The time will take as per your bank process; normally it will take minimum 2 to 3 working days from the date of refund or cancel for credit/debit card, net banking payments.
Our payment gateway team will analyze the payment information of the customers to each and every order. While checking your order, if they find some incorrect data provided by you in your order, they will ask some documents from you (customers) for verification purpose to complete the process.
You can find the status of your order by using order tracking option on our website.
Kindly send an email to email@example.com to know the status.
We will send an instant e-mail with the information for the shipment of your order when the parcel handed over to the courier agency. Further, within 24 hours we will update the tracking number in our website so that the customers can track their shipment by them self.
30) How do I know that my order has been delivered? We will send the delivery status of your order to your e-mail id.
If you need to cancel your order, you should send an email to firstname.lastname@example.org before order dispatch.
If you are dissatisfied with your purchase for any reason, we will exchange the goods provided that they are unused, in their original condition. Exchanges must be made within three days from the date of delivery, and only one exchange per item is permitted. Goods should be returned in the original packaging and the invoice enclosed with your order should also be returned to us. Our decision regarding the condition of returned goods shall be final. Shipping charges cannot be refunded and return shipping charges shall be accepted by the customer. For more information please check return policy page.
Yes! Our all showrooms open on all Sundays.
Kindly check the contact us page to know contact details of our all showrooms.